Spam issues

I just started sending emails and I'm told they land in spam
Critsend is a powerful platform to deliver your messages at scale. We take great care to not be blacklisted and to keep our IPs’ reputation high. However, y...
Tue, 15 Apr, 2014 at 11:00 AM
I have configured everything correctly but I'm still landing in SPAM
Once you have you have setup correctly your DKIM and SPF, , there is still some work to do to ensure that your emails are going to hit the inbox. Deliverabi...
Tue, 26 Aug, 2014 at 5:38 AM
What is an acceptable spam report rate?
Spam report rate is a metric provided by Internet Service Providers that lets us implement a Feedback Loop (FBL) with them. Not all providers do so. Gmail, ...
Tue, 15 Apr, 2014 at 11:01 AM
What is an acceptable bounce rate?
We usually consider anything below 5% as acceptable. List hygiene is important to us and we will help you manage it. However, you need to make sure your lis...
Tue, 2 Jul, 2013 at 9:14 AM
I've noticed your IP is blacklisted
We have contacts with Internet Service Providers all around the world and we spend a lot of time making sure that our IPs are not blacklisted. However, ther...
Wed, 25 Jun, 2014 at 11:34 AM
Do you offer deliverability support?
We do not offer extra deliverability support as part of our regular offer. We do manage the infrastructure and make sure that our IPs are not blacklisted, b...
Thu, 18 Sep, 2014 at 10:30 AM
I have issues sending emails to addresses in my own domain
Our SMTP relay is not built to send internal emails, when "From:" and "To:" are in the same domain. Setting up your DKIM  with your own ...
Fri, 24 Jan, 2014 at 11:54 AM