Problem sending emails
What to do when emails are not sent correctly.
Your account has most likely been inactivated automatically by our security system, which detects spam issues and blocks accounts triggering them. As we ope...
Mon, 26 May, 2014 at 1:15 PM
This is most likely related to an issue with your login credentials. Please make sure that your username and password are correctly configured. Those are ex...
Tue, 27 May, 2014 at 2:15 PM
We deliver most of your emails in well under 2 minutes. On rare occasions, it might happen that you experience some delays when you send lots of emails or w...
Tue, 5 Aug, 2014 at 7:23 AM
This is a common error related to firewall configuration issues. It is extremely unlikely that we time out on our side. Please check your firewall configura...
Tue, 15 Apr, 2014 at 10:56 AM
If you are unsure Critsend has delivered an email, simply go to “Operations” in the menu and select the “Activity Logs” tab. There you can download logs for...
Tue, 15 Apr, 2014 at 11:05 AM
You can use Cc and Bcc if you send emails using our SMTP server. Check your software or library to learn how to implement it.
Our next sending API, to...
Fri, 2 May, 2014 at 9:24 AM