Your account has most likely been inactivated automatically by our security system, which detects spam issues and blocks accounts triggering them. As we operate shared IPs, we have to do this to protect our customers from landing in the spam folder because of another sender.


You can log a ticket  on this site to ask us to reverse this decision. In order for us to reopen your account, please provide us with the following information:


  • A brief description of your business

  • The kind of email list you are using (opt-in, shared, purchased, ...)

  • One of your templates as an attached file


Once we have that additional information, we’ll review your application within 1 business day.