Credits purchase and use

Why can't I buy credits?
We closely monitor each account to make sure no spam issues are detected. Please wait until you've sent your first 10,000 emails before purchasing more ...
Tue, 15 Apr, 2014 at 10:59 AM
How long will my credits last?
Your credits will last 3 years from their purchasing date. 
Tue, 25 Mar, 2014 at 5:18 AM
Are the 1,000 free emails renewed every month
No, our offer is not based on a monthly pricing model. With Critsend, you pay for what you really use. So jut like all our paid packages, the 1,000 free ema...
Tue, 15 Apr, 2014 at 11:02 AM
Which currencies can I use ?
You can currently pay in Euro or in Dollars.
Thu, 27 Jun, 2013 at 10:17 AM
Do I have to pay VAT?
You are required to pay VAT if you are operating from the European Union. French companies are always subject to VAT but VAT is not applicable if you are a ...
Sun, 28 Jul, 2013 at 10:44 AM
How does the package system work?
Our plans are not based on a monthly subscription model. With Critsend, you only pay for what you actually use. You buy emails once and then use them anytim...
Fri, 16 Aug, 2013 at 6:21 PM
Can I get a refund on my package?
No. We do not offer refunds if you have credits left and do not plan to use them. 
Tue, 15 Apr, 2014 at 11:26 AM
Can I have multiple accounts?
As a paid user of Critsend, you can create several accounts and ask us to transfer credits from one to the other as required. However, it is against o...
Wed, 29 Jan, 2014 at 12:35 PM